Chat Page

What this page is for

The chat page is where the organization's and Network's conversations gather. The list on the left shows goal chats, DMs, groups, and Network conversations in order of most recent activity. Unread badges, mentions of you, and pins make "the conversations to look at" immediately clear.

A post to a goal's chat is the same thing as that goal's comment. A message you send in a goal's chat is also visible as a comment on the goal detail page.

Screen layout

• Left: list — At the right end of the top "Chat" heading is "New chat," with a search bar below it, and below that the "All," "Goals," "Groups," "DM," and "Network" tabs. Use the tabs to narrow the types of conversation shown in the list (the default is "All"). Pin frequently used conversations to keep them at the very top. Conversations with notifications turned off show "Notifications muted" or "Mentions only"
• Center: conversation — The messages of the selected conversation
• Right: replies and members — The reply pane opened from a message's "Reply." You can reply in a thread not just on goal chats but also on DM and group messages. Press "Check members" in the conversation header and the list of participants opens in the same place ("Members" for groups, "Assignees" for goals)

Search

The search bar ("Search chats") covers the organization's goals, messages, DMs, and groups. For Network conversations, switch to the "Network" tab, enter a conversation name in "Search conversations," and search among the loaded conversations.

Press the search bar and "Recent searches" and "Recently opened chats" appear right there. Enter words and the results are split into four — goals / messages within a goal / rooms / DM and group messages — and pressing one jumps straight to that conversation or thread. Public groups you haven't joined yet are also found, marked "Not joined."

Goal chats

Choose a goal, and that goal's thread list flows chronologically.

• A post becomes a thread, and you reply on the right. Close a settled thread with "Mark as resolved," and filter with the Unresolved / Resolved / All tabs
• A goal's activity (completion, due-date change, status change, etc.) is also mixed into the conversation, so you can follow "what happened on this goal" in one place (hide it with "Hide activity" at the right end)
• The header shows the "Goal" mark and the goal name. Press the goal name to open the goal detail page. From the "View members" (with a count), Meeting, and "…" (Open goal details) on the right, you can move to that goal's operations
• Press "View members" and the "Assignees" list opens on the right, divided into owner, editors, and members. If you have permission to add assignees, you can add them with the ＋ above the list

Unread replies can be read right there

When a reply is added to a past thread, just the unread replies flow in an opened state right below the parent message. You can read them without reopening the thread, and add reactions right there too. To write a response, press "Reply" on a reply, and that thread's reply pane opens.

• A single "New" divider line is placed at the top of the unread messages as of when you opened the conversation. Its position doesn't move as you read on
• When there are many unread, show them all right there with "See ◯ more replies"
• When unread remain far up top, "There are ◯ older unread replies" appears at the top. Press "Show" to jump to the oldest unread
• If new messages arrive while you're scrolled up, a "◯ new" button (or "To latest" if none arrived) floats at the bottom. Press it to return to the bottom

Replies you've finished viewing are marked read once they enter the screen.

Activity is folded together

After the AI works in bulk, for instance, dozens of activities run in a row. Consecutive ones are folded into a single "◯ activities" row, with the breakdown (◯ completed, ◯ created, ◯ due-date changes…) shown alongside. Press to open the contents.

DMs and groups

From "New chat" at the top of the list, choose "Create group," "Start DM," or "Find public groups." In the "All" tab, you can also choose "Create a Network group" to talk across organizations (→ Addness Network).

• Group — Three steps: name and icon → visibility → members. Visibility is Public (anyone in the organization can join and view; default) or Private (only invited members)
• DM — Just choose the other person. There's always one DM with the same person
• Find public groups — Join from the list of public groups in the organization with "Join." You can read the contents even before joining
• Press "Check members" in the header and the "Members" list opens on the right, divided into managers and members
• The group's managers and the organization's admins can add members with the ＋ above the list. Change a role or remove someone from the "…" on the profile that opens when you press a member
• From "Invite by link" below the list, you can also create an invite link. Only members of the same organization can join with it, and you can stop it with "Deactivate link"
• Change a group's name and icon by pressing the group name in the header and going to Group settings
• The header's "…" holds notifications (Get notifications / Mentions only / Mute notifications), Group settings, Leave group, and Delete group (enter the group name to confirm)
• DMs and groups also get a "New" divider at the top of the unread as of when you opened them
• "Handle with AI" — Choose "Handle with AI" from a message's "✦" or "…" button, or from the right-click menu, to hand the AI you normally use an instruction for responding to that message. It works on DMs, groups, thread replies, and messages you sent yourself, and the same applies in the Office mini window of the virtual space. It is available only in a PC browser (not shown in the app or on a phone screen)

DMs and groups each show a consent confirmation about the privacy of communications once, the first time you open them. Consent is separate for DMs and groups. When an AI creates, reads, or sends in a DM or group, you need to have agreed on the screen first (→ FAQ).

Meetings (voice / video calls)

You can start a meeting on the spot. There are three places to start.

1. The headphone icon in a goal's chat — a meeting tied to that goal
2. The headphone icon in a DM or group — a meeting with the members of that conversation
3. "Recording, audio & meetings" → "Meeting" at the top of the screen — a standalone meeting without choosing a goal (you can't start one from a phone's browser; start it from the Addness app or a browser on a computer)

During a call, you can use screen sharing (including audio), camera, background blur, and "Invite members" (call other members into the call).

Automatic minutes creation

Pressing "Start creating notes" records the call, auto-generates minutes and a transcript, and saves them as a resource. In-person meetings and Google Meet or Zoom meetings can be turned into minutes too. For detailed use by entry point, see Meetings and minutes.